Privacy Policy

Effective Date: 3/4/2024
Last Updated: 6 /1/2025

At Rwad (www.rwad.co.il), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services (collectively, the “Platform”).

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Full name, phone number, email address, and password when you register

• Location details when booking services

• Payment and billing information

• Service reviews or support requests

b. Information We Collect Automatically

• Device type, operating system, and browser

• IP address and location (if enabled)

• Usage data (pages visited, time spent, clicks)

c. Information from Third Parties

We may receive information from third-party partners such as payment processors or service providers you’ve interacted with.

2. How We Use Your Information

We use your information to:

• Provide and manage bookings and services

• Communicate with you (confirmations, support, marketing)

• Improve our platform functionality and user experience

• Detect and prevent fraud or misuse

• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers you book through Rwad

• Payment processors for secure transactions

• Third-party tools for analytics, support, or communication (e.g., Google Analytics)

• Law enforcement or authorities when required by law

We never sell your personal information.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences

• Analyze website traffic

• Improve performance and content relevance

You can control or disable cookies in your browser settings.

5. Data Storage and Security

We implement technical and organizational measures to protect your data, including:

• Secure server connections (SSL)

• Encrypted storage for sensitive data

• Limited access to personal data

However, no online system is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your account

• Withdraw consent for marketing communications

• File a complaint with a data protection authority

To request data access or deletion, please email: info@rwad.co.il

7. Data Retention

We retain your data as long as needed for providing services, complying with legal obligations, or resolving disputes. You may request deletion at any time.

8. Children’s Privacy

Rwad is not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any major changes will be announced on our website or app. Continued use after changes means you agree to the updated policy.

10. Contact Us

For any privacy-related questions or requests, please contact us at:
📧 info@rwad.co.il
📞 052-8713119